General Information

No charge for setup, personalization and art on the first proof. Additional proofs may incur charges, see Additional Charges below. Free Art may be used from our background art archive; please contact us for more information. 

(Applies to Laser Engraving, UV Digital Printing, and AcryliPrint® HD) Artwork is accepted via e-mail (support@acrylicidea.com), Dropbox, or WeTransfer (acrylicprints.wetransfer.com). Artwork is archived for two years from the date of last use. If a color match is desired, please provide a physical sample, or PMS color value (preferred). A color match charge will apply, $80.00 per ½ hour. Color matching is not available on gradients, transparencies, or metallic colors. Colors will be matched as closely as possible, but due to variations of materials and inks, we cannot guarantee exact color matches (also applies to reorders). We strongly recommend ordering a prototype prior to placing your order as we cannot be responsible for mismatched colors. Prototype fees apply.

Laser Engraving Vector art is preferred; however, black and white raster artwork (600 DPI) may be accepted. We reserve the right to determine what constitutes laser-ready art. Artwork must be submitted in CorelDRAW, Adobe Illustrator, PDF, or EPS formats. All fonts must be converted to curves or outlines.

UV Digital Printing To ensure proper print quality, art files must be at least 300 dpi PDF (preferred), TIFF, CorelDRAW, Adobe Illustrator, or EPS formats. CMYK color space is preferred for UV digital printing and a vector file is essential for spot UV digital printing.

AcryliPrint® HD To ensure proper print quality, art files must be RGB color space and 300 dpi PDF, JPG, or TIFF formats. We are not responsible for low-resolution images. AcryliPrint® HD price includes unlimited colors with full bleed. 

It is assumed that our dealers and their clients have the legal right to use any and all trademarks supplied to us for reproduction. Any trademarked or copyrighted material depicted herein is the property of their respective trademark and/or copyright owners. 

Art Charge A minimum Art Charge of $80.00 per ½ hour for art, design, or layout changes. We will advise if charges will exceed this minimum.

Customer Supplied Typesetting/Copy Changes $5.00 per line production-ready. Please supply in Excel or CSV format. If typesetting is not supplied in the formats listed above, a typesetting charge will apply.

Proofs There is no charge for your first proof. Each additional proof will be $30.00. Please check for spelling, wording, punctuation and arrangement. Once the proof has been APPROVED BY YOU, you will incur charges for any replaced items and corrections due to layout errors. Customer is responsible for accuracy of supplied information.

Engraving on Base Engraving on base is an additional $10.00 minimum plus typesetting or art charges, see above.

Labels Labels on the outside of each individual box is an additional $2.00 minimum. Label information should be submitted alphabetically in Excel format. 

Pre-Production Prototypes 

Pre-production prototypes of actual items can be created upon written request and will be charged at individual per piece price plus all production-ready charges (may include art, setup, printing and/or engraving charges). Pre-production prototypes may not be returned for credit. 

Random Artwork Stock Samples 

Random artwork stock samples invoiced at end quantity pricing. Random artwork samples returned within 30 days, in original condition, will be credited. Please supply UPS or FEDEX number to avoid added shipping charges. 

We welcome the opportunity to quote on any of your acrylic product needs. 

Unique shapes and awards can be created with laser engraving, and/or UV Digital printing, and AcryliPrint® HD to accommodate any awards program. Minimum $400.00 charge for custom orders. 

Using the finest acrylic from 1/16” to 2¾” thick. Custom sizes and thicknesses are available for any product. All sizes are approximate and thickness of acrylic will vary due to the manufacturing process. 

Custom products are subject to a 10% overrun and will be billed at per-unit pricing. Custom products may require setup charges and will be quoted per project. Custom products are non-refundable. 

Standard production time is 5-10 working days from approval of final artwork. 

RUSH production is 3-4 working days. 

RUSH charge 50% additional, minimum RUSH charge $150.00. 

From time to time, we may ship an order from a different warehouse or from the factory. Large quantity orders may require extra production time and may ship from the factory (FOB Arizona). Once the order is submitted, we will confirm production time. 

Orders canceled after production begins are subject to invoicing of all labor incurred and materials used. Orders with decreased quantities are subject to invoicing of all additional labor incurred and materials used. Also, product to be invoiced at the appropriate column pricing. 

FOB Factory via Ground service unless otherwise specified in writing. Any other method of shipping or international shipments may be subject to an additional document charge. In an effort to expedite shipments, we reserve the right to determine proper shipping service in order to meet your In-Hand Date. Time-critical or RUSH shipments may be upgraded to an air carrier at current air-freight rates and handling. All shipping cartons are insured to their maximum value, double-cartoned when necessary, ground or air tracked, and include a $2.00 (Z) per carton charge. Each carton is carefully packed to prevent damage; however, if damage occurs, note the damage with the carrier and contact us immediately for replacements. No replacements will be considered after 5 days of receipt. All shipments are subject to dimensional weight. In an effort to expedite shipments, orders may be split and shipped from different locations. All custom orders, laser engraved, UV digital printed and AcryliPrint® HD items FOB: Arizona. 

Drop-ship split orders incur a $10.00 (Z) packaging charge per address and must include a master list in Excel or CSV format. Freight Charges are separate. 

The factory is not responsible for any misrouted, delayed, or undelivered items by shipping carrier. Once delivered to the shipping provider, risk of loss and/or damage shall pass to the buyer. Custom parts that need to be crated will incur additional shipping and handling charges. International orders incur a minimum $25.00 (Z) packaging charge per address. All international shipments are subject to additional duties, taxes, and brokerage fees. Freight Charges are separate. 

Our Green Policy

Acrylic Idea Factory, a leading manufacturer and pioneer in the awards and recognition products industry, is proud to be a foremost supplier of environmentally responsible acrylic awards and products. Because clarity is essential in our work, we use virgin acrylic monomers to ensure optimal purity and quality in every piece.

We continually develop new techniques and procedures to reduce waste, emissions, and hazardous air pollutants. For example, our EasySTIQ products feature a self-adhesive tape solution that replaces solvent-based adhesives—further cutting down on harmful vapors without compromising product integrity. As new technologies emerge, we remain committed to refining our processes, ensuring our acrylic products remain both durable and recyclable.

We source large slabs of acrylic sheets from manufacturers who do not use lead in their acrylic components. Compared to commonly used materials like wood or certain metals, acrylic is safer to process—generating minimal dust and releasing no toxic fumes during fabrication.

Furthermore, our manufacturing process maximizes each sheet of acrylic to minimize environmental impact, and all scrap material is sent to recyclers who repurpose it for items such as ice scrapers, electrical wire coverings, bottles, and plastic lumber. When acrylic does burn, it provides virtually smokeless combustion, breaking down into carbon dioxide and water.

Acrylic Idea Factory is dedicated to ongoing sustainability efforts—producing eco-friendly, durable products that minimize waste, maximize recycling, and help preserve the environment for future generations.

Call Us

(800) 543-9253

Additional art, setup, imprinting or engraving charges may apply. Different styles, colors, and sizes may not be combined for quantity discounts. 

All sizes are approximate and thickness of acrylic will vary due to the manufacturing process. 

Products may exhibit small variations in size, color, pattern, and surface texture. These are part of the uniqueness of the pieces and do not affect quality. No replacement or refund will be provided due solely to characteristic variations.