GENERAL INFORMATION
Free Setup, Personalization & Art
No charge for setup, personalization and art on the first proof. Additional proofs may incur charges, see Additional Charges below. Free Art may be used from our background art archive; please contact us for more information.
Artwork
(Applies to Laser Engraving, UV Digital Printing, and AcryliPrint® HD) Artwork is accepted via e-mail (support@acrylicidea.com), Dropbox, or WeTransfer (acrylicprints.wetransfer.com).
Artwork is archived for two years from the date of last use. If a color match is desired, please provide a physical sample, or PMS color value (preferred). A color match charge will apply, $80.00 per ½ hour. Color matching is not available on gradients, transparencies, or metallic colors. Colors will be matched as closely as possible, but due to variations of materials and inks, we cannot guarantee exact color matches (also applies to reorders). We strongly recommend ordering a prototype prior to placing your order as we cannot be responsible for mismatched colors. Prototype fees apply.
Laser Engraving Vector art is preferred; however, black and white raster artwork (600 DPI) may be accepted. We reserve the right to determine what constitutes laser-ready art. Artwork must be submitted in CorelDRAW, Adobe Illustrator, PDF, or EPS formats. All fonts must be converted to curves or outlines.
UV Digital Printing To ensure proper print quality, art files must be at least 300 dpi PDF (preferred), TIFF, CorelDRAW, Adobe Illustrator, or EPS formats. CMYK color space is preferred for UV digital printing and a vector file is essential for spot UV digital printing.
AcryliPrint® HD To ensure proper print quality, art files must be RGB color space and 300 dpi PDF, JPG, or TIFF formats. We are not responsible for low-resolution images. AcryliPrint® HD price includes unlimited colors with full bleed.
Trademarks
It is assumed that our dealers and their clients have the legal right to use any and all trademarks supplied to us for reproduction. Any trademarked or copyrighted material depicted herein is the property of their respective trademark and/or copyright owners.
Additional Charges
Art Charge
A minimum Art Charge of $80.00 per ½ hour for art, design, or layout changes. We will advise if charges will exceed this minimum.
Proofs & Copy Changes
Your first proof is complimentary. When you request changes, an updated proof is required to ensure accuracy. Each additional proof will incur a $30.00 re-proof fee. Line change fees apply at a rate of $5.00 per line on additional proofs. To avoid typesetting fees, personalization copy must be supplied in Excel, CSV, or PDF format; other formats may result in additional costs. Please review all proofs carefully for spelling, wording, punctuation, and layout. Once a proof has been approved, any subsequent changes that require replacements or corrections will result in additional fees. Customers are responsible for the accuracy of all information provided.
Virtuals and Renderings
2D virtual mockups are available upon request. There is no charge for the first 2D mockup for stock items. Additional 2D mockup requests may incur charges. 3D renderings will incur a flat fee of $200, which covers one round of rendering. Additional rounds of revision or redesign may incur further art charges. If the order moves forward into production, the initial rendering fee will be credited toward the final invoice, provided the order quantity is 25 pieces or more.
Engraving on Base
Engraving on base is an additional $10.00 minimum plus typesetting or art charges, see above.
Labels
Labels on the outside of each individual box is an additional $2.00 minimum. Label information should be submitted alphabetically in Excel format.
Samples
Pre-Production Prototypes
Pre-production prototypes of actual items can be created upon written request and will be charged at individual per piece price plus all production-ready charges (may include art, setup, printing and/or engraving charges). Pre-production prototypes may not be returned for credit.
Random Artwork Stock Samples
Random artwork stock samples invoiced at end quantity pricing. Random artwork samples returned within 30 days, in original condition, will be credited. Please supply UPS or FEDEX number to avoid added shipping charges.
Custom Products
We welcome the opportunity to quote on any of your acrylic product needs.
Unique shapes and awards can be created with laser engraving, and/or UV Digital printing, and AcryliPrint® HD to accommodate any awards program. Minimum $400.00 charge for custom orders.
Using the finest acrylic from 1/16” to 2¾” thick. Custom sizes and thicknesses are available for any product. All sizes are approximate and thickness of acrylic will vary due to the manufacturing process.
Custom products are subject to a 10% overrun and will be billed at per-unit pricing. Custom products may require setup charges and will be quoted per project. Custom products are non-refundable.
Production Time
Standard production time is 5-10 working days from approval of final artwork.
RUSH production is 3-4 working days.
RUSH charge 50% additional, minimum RUSH charge $150.00.
From time to time, we may ship an order from a different warehouse or from the factory. Large quantity orders may require extra production time and may ship from the factory (FOB Arizona). Once the order is submitted, we will confirm production time.
Orders canceled after production begins are subject to invoicing of all labor incurred and materials used. Orders with decreased quantities are subject to invoicing of all additional labor incurred and materials used. Also, product to be invoiced at the appropriate column pricing.
Shipping & Split Orders
FOB Factory via Ground service unless otherwise specified in writing. Any other method of shipping or international shipments may be subject to an additional document charge. In an effort to expedite shipments, we reserve the right to determine proper shipping service in order to meet your In-Hand Date. Time-critical or RUSH shipments may be upgraded to an air carrier at current air-freight rates and handling. All shipping cartons are insured to their maximum value, double-cartoned when necessary, ground or air tracked, and include a $2.00 (Z) per carton charge. Each carton is carefully packed to prevent damage; however, if damage occurs, note the damage with the carrier and contact us immediately for replacements. No replacements will be considered after 5 days of receipt. All shipments are subject to dimensional weight. In an effort to expedite shipments, orders may be split and shipped from different locations. All custom orders, laser engraved, UV digital printed and AcryliPrint® HD items FOB: Arizona.
Drop-ship split orders incur a $10.00 (Z) packaging charge per address and must include a master list in Excel or CSV format. Freight Charges are separate.
The factory is not responsible for any misrouted, delayed, or undelivered items by shipping carrier. Once delivered to the shipping provider, risk of loss and/or damage shall pass to the buyer. Custom parts that need to be crated will incur additional shipping and handling charges. International orders incur a minimum $25.00 (Z) packaging charge per address. All international shipments are subject to additional duties, taxes, and brokerage fees. Freight Charges are separate.
All prices listed are in US Dollars (P) except as noted. Terms and pricing are subject to change without prior notice. This catalog and price list supersedes all previous items and prices.